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Unlocked by Matt Landau

Feb 27, 2019

Jeff Jensen and his team of concierges at Utopian Luxury Vacation Homes believe that personalization is luxury: that placing your favorite newspaper or a hat from your alma mater in your vacation rental can convey thoughtfulness and win repeat business. 
 
But in order to personalize you need to know something...


Feb 20, 2019

Mike Harrington was the de-facto head of VRMA up until a few hours after our conversation. He’s also the President of Topsail Realty in North Carolina which was hit by a nasty hurricane in September.
 
Almost 75% of Mike’s properties had damage so this was a pivotal learning experience for him and his team. Mike’s...


Feb 13, 2019

Eric Bay is a connector. He’s the kind of guy that every neighborhood would be lucky to have: he shoots straight, he respects opposing viewpoints, and he’s willing to work hard for the community. Pretty much a model small business advocate.
 
He’s also the President of the Alliance for Neighborhood Prosperity,...


Feb 6, 2019

Jeremiah Gall is a vacation rental pioneer: he was one of the founders of the listing site FlipKey, which was eventually sold to TripAdvisor. And not willing to leave the industry, Jeremiah’s latest brainchild is Breezway which is an app that allows hosts to optimize the operations of their vacation...