Apr 28, 2021
This week Matt speaks with Eddie Gray, the housekeeping and laundry manager for Newman-Dailey Resort Properties. With 17 years in the business, Eddie has amassed wisdom that can benefit every vacation rental business. Best practices, checklists, delegating, software, employees, covid...Eddie covers it all.
This...
Apr 27, 2021
This is a Quick Tips episode of Unlocked, where Matt shares actionable wisdom from VRMB Communities.
"Moments of engagement” is one way of thinking about those special interactions in which you win over guests, turning them from stranger to friend (and reviewer/repeat/referral booker). Moments of engagement are...
Apr 21, 2021
This week Matt sits down with Anthony Gantt of At Ease which was created to solve challenges with vacation rentals for military personnel and their families. Anthony's story of discovering and executing in his niche is must-listen content for anyone looking to level up with the biggest current opportunity in the...
Apr 20, 2021
This is a Quick Tips episode of Unlocked, where Matt shares actionable wisdom from VRMB Communities.
Any vacation rental property can be made more “limited edition” with the introduction of a landmark feature: a structural, decorative, or recreational aspect of the home’s offering that is unique (in your...
Apr 14, 2021
This week Matt sits down with Amber Carpenter of DemandIQ to talk about a significant source of revenue we've all been missing. What started as a capstone project for Amber's master's degree has become must-use tech for the entire vacation rental industry.
This episode is brought to you by Point Central, the...