Heather Bayer of the Vacation Rental Formula Podcast is
like my BFF in the industry. We were both in Las Vegas for the VRMA
International event and she would be presenting on the 5 Love
Languages, a famous book that classifies the various
interpretations of love.
Heather applies this thinking to
the vacation rental industry — where you may be making
extraordinary efforts in one department, but lacking a detail or
touch in another that could make all the difference. As you listen
to Heather’s love language concept,
think about how you may be missing out on communicating hospitality
with your guests — it can make all the difference.
If you want to innovate like Heather, consider a demo with our
friends at PointCentral (free HVAC Analytics included from this
landing page): https://www.pointcentral.com/vrmb/
Here are some links mentioned in the episode: