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Unlocked by Matt Landau

Apr 27, 2021

This is a Quick Tips episode of Unlocked, where Matt shares actionable wisdom from VRMB Communities.

"Moments of engagement” is one way of thinking about those special interactions in which you win over guests, turning them from stranger to friend (and reviewer/repeat/referral booker). Moments of engagement are interactions that connect us: the openings for lines of communication and meaningful relationships that generate profit.

Read the full thread, here: